Shipping & Returns
Clear and concise shipping policy for customers across Europe and the UK.
Free shipping EU & UK
Shipping Information
| Courier | UPS |
|---|---|
| Delivery Days | Monday–Friday (business days) |
| Delivery Time | 3–10 business days from Sweden to EU & UK |
| Shipping Schedule | Tracking number emailed within 12–24 hours Orders placed on Saturday/Sunday ship on Monday |
| Shipping Cost | Free across Europe including the UK |
Order Management
| Tracking | All shipments include a tracking number |
|---|---|
| Cancellations & Modifications | Allowed before shipping. Once shipped, returns can be made within 14 days. |
Customer Support
| Response Time | Monday–Friday, typically 3–12 hours |
|---|
Returns & Refunds
| Return Period | 14 days from receipt — unused & in original condition |
|---|---|
| Return Cost | Customer covers shipping (discount code may be offered) |
| Refunds | Issued to the original payment method |
Important: Refund processing time depends on the payment provider and may take several business days.